Certified Nursing Assistant (CNA) Prometric Practice Exam

What should a CNA do if an unidentified person in scrubs tries to enter a locked unit?

1. Allow the person to enter as they appear to be a staff member

2. Immediately call security without a word

3. Politely ask for identification and inform them of the policy

4. Ignore the situation if it doesn't seem threatening

The correct answer is: Politely ask for identification and inform them of the policy

It is important for a Certified Nursing Assistant to uphold the safety and security of the patients and the facility. When faced with an unidentified individual in scrubs trying to enter a locked unit, asking for identification and informing them of the policy reflects a proactive approach to safety. This action serves several purposes: 1. **Verification**: Requesting identification ensures that the individual is indeed authorized to be within the unit. This is crucial because unauthorized access could pose a risk to patient safety, data integrity, or overall security. 2. **Policy Adherence**: By informing the person of the policy regarding entry into secured areas, the CNA is reinforcing security protocols that are likely put in place to protect both patients and staff. Policies are established for good reason, and adherence to these helps maintain a safe environment. 3. **Professionalism**: Politely addressing the situation demonstrates a level of professionalism and respect while still being vigilant. It shows an understanding that while the individual may appear harmless, proper procedures must always be followed. By taking this approach, the CNA contributes positively to the workplace safety culture, ensuring that all interactions uphold the necessary security measures while navigating potential challenges in a composed and professional manner.